Provenance Spring ('we', 'our', 'us') is committed to protecting your personal information and complying with relevant data-protection laws including the UK GDPR.

This Privacy Policy explains how we collect, use, store, and protect your data.

Information We Collect

We may collect:

• Account information: name, email, password.
• Profile data: investor type, preferences, self-certification status.
• Usage analytics: page views, device information.
• Communications: support messages, requests to connect with issuers.

We do not store payment card details, nor do we collect sensitive financial information.

How We Use Your Data

We use your information to:

• operate and improve the Platform;
• verify access through investor self-certification;
• deliver content and issuer materials;
• personalise experience;
• comply with legal requirements; and
• communicate platform updates.

We do not provide investment advice or use your data to conduct regulated suitability assessments.

Legal Basis

We process data under:

• Contractual necessity: providing the Platform.
• Legitimate interests: security, platform analytics.
• Consent: marketing communications.
• Compliance: law enforcement requests.

Data Sharing

We may share limited data with:

• service providers (hosting, analytics, security);
• issuers, only when you explicitly request an introduction; and
• regulators, if legally required.

We never sell user data.

Data Sharing

Data is stored in secure environments and retained as long as your account is active or necessary for compliance.

Your Rights

You may request:

• access to your data;
• correction of inaccurate data;
• deletion of your account;
• restriction of processing;
• data portability; and
• withdrawal of consent.

Contact: contact@provenancespring.com.

Security

We use encryption, secure servers, and restricted access policies to protect your data.

International Transfers

Data may be processed outside the UK and EU with appropriate safeguards such as SCCs.

Contact

For privacy questions: contact@provenancespring.com.